Frequently Asked Questions
Everything you need to know about upgrading your home's entryway.
How do I determine the correct door size for my home?
To ensure a perfect fit, measure the width and height of your existing door slab and the rough opening of the frame. We recommend measuring in three places for both width and height and using the smallest dimension.
What is the typical lead time for custom door orders?
Standard in-stock doors typically ship within 3-5 business days. Custom configurations or specialized finishes generally require 4-6 weeks for manufacturing and quality inspection before dispatch.
Do you offer professional installation services?
Pease Doors specializes in the supply of high-quality door components and systems. While we do not provide direct installation, we include detailed guides with every purchase and can recommend certified contractors in your area.
What is your return policy for damaged or incorrect items?
Please inspect your delivery immediately. If you receive a damaged item, notify us within 48 hours. We will arrange for a replacement or repair at no additional cost to you, provided the damage is documented on the bill of lading.
Are your doors energy efficient?
Yes, our doors are engineered with high-density foam cores and advanced weatherstripping systems designed to meet or exceed Energy Star requirements, helping you reduce heating and cooling costs.
What kind of warranty comes with a Pease door?
We offer a comprehensive limited lifetime warranty on our premium fiberglass doors and a 10-year warranty on steel systems, covering manufacturing defects, warping, and delamination under normal use.